Category: Business

Business

Five Ideas for Training Your Customer Support Team

John Ejiofor / January 29, 2021

Image by mohamed Hassan from Pixabay What is customer support? The relation between a company and its customers is the most important relationship in any form of business. Customer support is a range of services that you offer to your customers to help them overcome any trouble or inconvenience they face. Customers should feel satisfied while having a conversation with the people you hire to entertain your customers. Services offered may include: 1. Answering their questions. 2. Informing them further about new schemes and offers. 3. Resolving their pain points.  Why is customer support necessary? 1. To maintain a bilateral relationship with the customers. 2. For the happiness of our customers. 3. To receive feedback from the customers. 4. To showcase your loyalty towards your customers. Customer support should be a 24/7 active service so that customers can engage with you in real-time. That means there should be a proper duty chart that is scheduled to suit your customers and the service team. Marketing has become customer-centric and any business that wants to remain relevant must strive to satisfy the needs of customers by giving them quality goods and services. To build a loyal customer base, you need to satisfy your customers’ needs…

Continue Reading→

Business

7 Amazing Ways to Earn Money Online From Home Without Investment

John Ejiofor / November 3, 2020

Image by stokpic from Pixabay This year has been all about working from home. In the bid to build a ‘new normal,’ the world has innovated not only new ways of working, but also reconnecting with one’s family, besides venturing out to new opportunities alongside new possibilities.  The indispensability of adapting to this way of life makes us accept working from home as an excellent career option. It presents a wide range of opportunities and a row of new doors opening out to upcoming ideas.  Starting from keeping up with globalization to the catering of the international market, working from home has become a welcoming and fruitful practice. Through this mode of online professional process, it has become not just easy to stay connected and updated, but also to earn better and get better.  Working from home presents and promotes numerous options, opportunities, and outlooks for people looking to boost their income. The following are the top monetizing ideas, ideal for everyone wanting to earn money from home:  1. Blogging  The first brilliant prospect of earning money through working online is blogging. Bloggers are high in demand in the market and are thus sought after for their skills of building a robust social…

Continue Reading→

Business, Technology

CBDC (Central Bank Digital Currency): A Possible Revolution in Money

John Ejiofor / June 29, 2020

Image by WorldSpectrum from Pixabay  CBDC may eventually turn out to become a revolution in money in the post-COVID-19 world. Before the idea of a central bank digital money started gaining ground, the cryptos have been around as virtual or digital currencies. Taking into consideration that the global mobile payment market is presently estimated at US$816.50B and with the projections that it will reach over US$5.5T by 2025, the way we carry on transactions with money is set to undergo a mammoth revolution with the intended introduction of digital currencies by governments around the world. However, unlike the cryptos that encountered very stiff opposition from governments and some large corporate bodies, it seems the CBDC will enjoy their patronage. The main reason governments around the world were very equivocal in the opposition cryptos encountered is the fact that cryptocurrencies were not meant to be regulated.  The seriousness governments are attaching to CBDC is the reason why about 80% of the world’s central banks are exploring the possibility of adopting the digital currency. It’s on record, however, that China has gone very far on the project, having been working on it since 2014, when Xiaochuan Zhou, who was the Governor of the People’s Bank…

Continue Reading→

Business

Four Easy Ways to Reduce The Risk of Your Investment Portfolio

John Ejiofor / June 12, 2020

Image by Nattanan Kanchanaprat from Pixabay The dimension with which we measure the risk of an investment asset and, by extension, of an investment portfolio (which is the set of financial assets in which you invest) is volatility. As we have seen on other occasions, volatility cannot collect all the risk, but a significant part, and it is also the standard measure that allows us to know how risky an asset is compared to the market average or other assets. A well-diversified investment in stocks usually has around 20% volatility and fixed income (mainly sovereign fixed income) around 5%. From there we can compare. Those of us who started investing before the last great crisis have the psychological anchor of this one, and the great drops (drawdowns) and their prolongation in time are always very present in our minds. It is what destroys personal psychology from a financial point of view and what makes you quit. The great crises mark generations and establish guidelines of good sense and caution that are absolutely necessary for the operation of a personal investment system that lasts a lifetime. This has the problem that we bias ourselves towards the risks that may occur and build investment portfolios…

Continue Reading→

Business, Nature

Is CBD Oil Legal in 50 States of the USA? – 2020

John Ejiofor / March 19, 2020

Image by Julia Teichmann from Pixabay The controversy surrounding legal medical marijuana has effectively turned it into the most popular topic across the country. Continuous efforts are being advocated towards legalizing CBD in more states of the USA.  Virtually every American is curiously keeping up with the news about it and looking for the answers to questions such as: “Which state would be the next to fully legalize marijuana? Who will be the latest politician to introduce the bill for legalization? The U.S. is inundated with these politically debatable questions. The politics in the U.S. may be rightly said to have been centered on the legislation of marijuana as some states were won over based on this premise. This scenario could have played out in the 2016 election, which proved not to be the best of elections for many reasons but was probably the reason for the victory (legalization of recreational weed) in the four states of Maine, California, Nevada, and Massachusetts.  Before this time, Colorado and Washington had legalized it in 2012. And they were later, in 2014, joined by Alaska and Oregon to become a part of the group of legalized weed states. Vermont was to follow on their heels in…

Continue Reading→

Business

Who Wins The War Between Satellite TV And Cable TV

John Ejiofor / February 26, 2020

Image by Esther Merbt from Pixabay Cable TV and satellite TV fundamentally work by allowing you to tune in to distinct channels within that signal. However, where the cable comes through a wired connection, the satellite, on the other hand, is wireless prior to the time it gets to your house.  Cable TV and satellite TV services differ to a great extent when it comes to the medium of the provision of services, installation process, reliability, availability, equipment, and bundle services. One of the major concerns as users when looking for reliable TV service is the pricing.  For most of the users, the budget is the prime preference. Everyone wants reliable services at cheaper rates.  It has, therefore, become a modern-day dilemma to choose the right technology to go for. Both have their positive and negative sides.  It’s imperative for you to know that there can also be some instances where neither of them might prove worthy. The Winner for cheaper services – cable TV or satellite TV? The cost of both cable TV and satellite TV may vary. It majorly depends on the provider you choose.  With the ever-increasing number of providers in the market and the wide range of packages and…

Continue Reading→