Tag: social media

Marketing

How to Modify Your Business For The Age of Social Media

John Ejiofor / September 12, 2021

Image by Joseph Mucira from Pixabay  Marketing trends are emerging every day; therefore, marketers struggle to rethink their marketing strategies and find ways to optimize their online business day in and day out. Today, good marketing is the foundation of a rewarding business, and social media is a vital part of every digital marketing strategy in 2021.   As brick-and-mortar shops are seeing a near-total halt, most e-commerce verticals are booming immensely as they have adopted social media as their new marketing tool. As a result, the reported social media spending increased 23.2% in June 2020. At the same time, there has been a massive reduction in conventional marketing channels, which is expected to increase by the end of 2021 as social media continues to bloom. This makes it quite adamant why businesses must consider social media and adapt it accordingly for marketing. Why do businesses need social media marketing in 2021? Marketing strategies are continually evolving, so are the consumers. Now, the world is moving and working towards a customer-centric, where customers drive the business approaches. Today, they are going the businesses towards social media.  Social media started as means of communication to connect with your friends, family, and colleagues, but its purpose…

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Marketing, Technology

Why Data is Pivotal to Good Customer Experience

John Ejiofor / June 28, 2021

Image by Joseph Mucira from Pixabay The world today revolves around data; this simply means that without data, the world will stagnate. Statista reports that by 2025, global data creation is projected to grow to more than 180 zettabytes, this simply means more data out there for the grabs.  Businesses have come to the full realization that they must make the customer the centerpiece of any decision or policy they want to put in place. The customer has truly become the king, and a bad review or a bad customer experience is all it takes to sink a business.  This is more so now that the world has become a global village, and the marketing landscape has become highly competitive. If you have not become customer-centric, you are doing your organization great harm. Esteban Kolsky in a lecture revealed that 72% of customers will share a positive customer experience with 6 or more people, while 13% will share their bad customer experience with 15 or even more. The question here is, what does it take to make your business customer-centric? Another question is, what do you need to do to ensure that you have a quality customer experience? The simple…

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Marketing

7 Things That You Should Experience About Facebook Yourself

John Ejiofor / July 22, 2020

Image by Simon Steinberger from Pixabay Everyone has made a Facebook account once in their life, and like everything on the web, Facebook continues to grow to create a space for people from all walks of life. It has a variety of content like memes, photographs of your friends, and videos that you might like and can download using Facebook Video Downloader.  While you can easily Google things about the site, there are a few things that you must experience Facebook to understand.  1. Community  With a world population of approximately 7.8 billion, you can’t afford to be isolated, and that’s why Facebook is your stop to feel like a part of something bigger than yourself. Almost all of us have heard the phrase “everybody is on Facebook these days” at least once in our life, and it’s true.  With Facebook, you have the opportunity to connect with people from all over the world. The joy of connecting with an old friend can’t be put into words.  Users have been talking about the way Facebook connects people for years, but to understand how it feels, you need to log in and find your old friends.  2. You’re one-stop for content. There is content…

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Marketing

Capitalizing on Customer Sentiment to Reposition Your Brand in The New Normal

John Ejiofor / June 18, 2020

Image by Gerd Altmann from Pixabay  Customer sentiment has taken a lot of prominence in business and no more so as we gradually wade into the new normal. Fortunately for organizations, this task has been made easier with the advancement in technology.  You can now go about the gathering of customer sentiment from quite a handful of places, such as word-of-mouth (WOM), social media, surveys, likes, comments as well as contact centers. The main reason that has made customer sentiment to occupy a central position in the conduct of business is that brands, now more than ever, have realized the importance of customer experience. The competition has risen significantly and this could be due to the fact that the world is now a global village, it’s, therefore, of utmost importance that you cultivate brand loyalty. Driving product and service development have become focal CRM characteristics. There is a world of difference between customer sentiment and SEO ranking. For your keyword ranking, all you actually need is a list of relevant keywords that will make your brand visible to the search engines while you must go all out to gather data from customers for their views and opinions. This can be through user behavior…

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Marketing, Social media

Best Social Media Platform in 2020 for Your Marketing Campaign

John Ejiofor / March 22, 2020

Image by Gerd Altmann from Pixabay There is no doubt that social media has a big role to play in digital marketing. But is there really a “better” platform to use in your campaigns? The rise of the Internet has been so quickly followed by the emergence of social media that it is difficult for anyone not to link them together. This is even more true for the millennial generation, who grew up with both. Having started as a way to stay in touch, the goal of social media has broadened. If it included less tasty elements, it was also a way to spark public debate and raise awareness. Along with that, there has also been an increase in the commercial use of social media. As the web has provided more and more opportunities for digital advertising and the development of content marketing, social media has also provided parallel opportunities. Indeed, many digital marketing strategies now involve combining the two – and for good reason. By being able to supplement the content of your website with social media, you can reach more people and also reach the same potential market in several ways. What are your options? Having established that social media has…

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Marketing

Social Selling – How to Leverage Social Media to Close More Sales

John Ejiofor / March 18, 2020

Image by Coffee Bean from Pixabay Have you ever heard of social selling? Do you use social media as a marketing channel for your brand? Are you interested in taking marketing to the next level?  If you are looking for the answers to these questions then we have it here for you. Social media networks are mainly popular for their huge user base that actively access, explore, share, and browse content along with brands using them as advertising and engagement touchpoints.  But the social media platforms and technology have been constantly evolving for better with enhanced updates and innovation. One such update is the introduction of social selling as social media has a great influence on the behavior and decisions of the users. What is social selling?  Social selling is the strategy of using social media platforms like Instagram, Facebook, Twitter, etc. by marketers and brands to attract, engage, and convert consumers into customers.  Many brands use social selling to nurture their leads, form meaningful brand-user relations, encourage engagement, enable social shoppable content, etc.  Social media marketing can be understood as the basics of social selling where you can take it further by selling your brand’s products with social selling.  Importance of social…

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